Meet the Patient Care Team at Hospital CER
Behind every patient experience at Hospital CER, there is a team dedicated to making the surgical journey feel clear, organized, and supported.
From your first conversation to your post-operative follow-up, our staff helps coordinate communication, guidance, concierge support, and recovery assistance so patients feel accompanied at every stage.
Start Your Consultation →More Than a Staff, a Patient Support System
Traveling for surgery can feel overwhelming, especially for patients coming from outside of Mexico. The Hospital CER staff exists to make that process easier to understand, easier to follow, and easier to experience.
Our team helps connect patients with coordination, concierge support, post-operative follow-up, and medical guidance. Each role has a clear purpose: to help patients feel informed, welcomed, and supported throughout their time with us.
What Our Staff Does for Patients
Every role is designed to help patients move through their journey with better communication, structure, and confidence.
Clear Communication
We help patients understand next steps, timelines, instructions, and who to contact throughout the process.
Organized Coordination
Our team supports scheduling, hospital guidance, arrival details, and communication between patients and care teams.
Concierge Support
We help patients feel welcomed and guided during their stay, creating a more comfortable and organized experience.
Post-Op Follow-Up
After surgery, our staff helps patients stay connected with the team and communicate recovery-related questions.
Support Before, During, and After Surgery
Our staff works around the patient journey, helping each stage feel more connected and organized.
Preparation & Coordination
Our coordination team helps patients organize communication, understand next steps, and prepare before arriving at Hospital CER.
Concierge Guidance
Our concierge team helps patients feel welcomed, guided, and more comfortable throughout their Hospital CER experience.
Recovery Follow-Up
Our post-operative support team helps patients stay connected, communicate recovery-related questions, and feel guided after surgery.
The People Behind the Care
Each member of the Hospital CER staff plays a specific role in helping patients feel supported throughout their journey.
MJ
MJ supports patients as a coordinator, helping organize communication, collect important details, explain next steps, and keep the process moving with clarity before arrival.
Brenda Berumen
Brenda manages consultation scheduling and patient onboarding, helping streamline communication, appointment coordination, and procedural planning so every patient receives a smooth and organized experience from first contact forward.
Sarah
Sarah assists patients with concierge support, helping the experience feel more comfortable, welcoming, and organized during their visit at Hospital CER.
Valeria
Valeria supports patients through concierge coordination and assists bariatric patients with post-operative follow-up after surgery.
Karen
Karen helps maintain communication after surgery, supporting patients during recovery and helping connect post-operative concerns with the care team.
Dr. Perez
Dr. Perez is part of the Hospital CER medical team as a general doctor, contributing to patient care, clinical support, and medical supervision throughout the hospital experience.